Returns & Exchanges
We want you to love your CRIMPiT experience, but if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all products are returned in their original packaging and in unused condition to qualify for a full refund.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely place the CRIMPiT device and any accessories back into its original box to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing